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Services

IMS

IMS Integrated Management Systems

Rather than having separate systems to manage the quality of your service, environmental impacts and safety risks; an Integrated Management System (IMS) brings all three systems together into one system. The benefits of an integrated management system include a more wholistic approach to risk, easier management and reduced duplication.

Our Integrated Management System services include:

  • Integrated Management System Development (Safety, Quality & Environment)

  • Gap Analysis & System Improvement

  • System alignment to best practice Australian and International Standards (AS/NZS 4801, ISO 45001, ISO 9001 & ISO 14001)

Kathy is a qualified and experienced IMS Auditor and Business Consultant and can assist you with all of your IMS needs.

QMS

QMS Quality Management Systems ISO9001: 2015

QMS is all about risk mitigation and maximising opportunities to ensure sustainability.

It enables businesses to achieve, as well as benchmark, consistent performance and service, and not only meet, but exceed, customer, statutory and regulatory requirements. The focus on continually enhancing customer satisfaction means very happy customers, who then buy more, refer more and cost less to retain.

QMS ISO9001 2008 has been superseded and your business should have been updated to meet the new standards as of September 2018. Review of your management systems is now critical to maintain current certification.

The revised standards framework now has 7 areas:

1. Customer focus
2. Leadership
3. Engagement of people
4. Process approach
5. Improvement
6. Evidence-based decision making
7. Relationship management

EMS

EMS Environmental Management Systems ISO 14001:2015

This replaces the old ISO 14001.

If your business is already certified to ISO 14001:2004, you have had over three years (until September 2018) to upgrade your business to the new requirements, and then go through a transition audit to update your Certification to the new Standard.

If you were certified to the old standards and consistently applied these practices to your management system, then you already appreciate the benefits and shouldn’t need to make major adjustments to meet the new Standards.

Let us guide you through making the necessary changes to your EMS to ensure that you maintain certification.

OHS

OHS Occupational Health and Safety ISO 45001:2018

A certified safety system can help:

  • in meeting legal obligations and licensing conditions,

  • develop a methodology for identifying hazards within your workplace and,

  • assess and control safety risks within your organisation.

Zero harm and 100% legal compliance is the goal for many organisations when it comes to safety. Both of these challenges require systematic management discipline.

Let us guide you through making the necessary changes to your OHS to ensure that you have the safest workplace possible as well as maintain certification.

NDIS

NDIS National Disability Insurance Scheme Quality and Safeguards Commission

As qualified and practising NDIS Auditors, Kathy and Donna can both guide you to:

  • Determine what type of support you may need through all stages of the NDIS registration process and identify the required audit pathway

  • Develop NDIS policies and procedures specific to your business and the new Practice Standards

  • Develop client accessible versions of policies and procedures specific to the needs of your participants

  • Gap analysis of existing policies and procedures against the new Practice Standards and suggest necessary amendments/enhancements;

  • Design scope, sequence and tracking for your business systems to ensure readiness for NDIS verification/certification

  • Develop Self-Assessment procedures against the new Practice Standards

  • Prepare for Stage 1 Audit (Desktop)

  • Prepare for Stage 2 Audit (On-site)

  • Conduct Internal Audits mandatory to your audit cycle

  • Help find the ‘best fit’ certification bodies

  • Help you work towards ‘Best Practice’;

  • Provide ongoing support in all areas of business practice

  • Provide training to staff on the NDIS Standards

HSEQ

HSEQ Training

Donna is a highly experienced and effective educator, who as a qualified lead auditor QMS and certified NDIS Auditor, can develop and provide in-house training to your organisation regardless of size or focus. As always, HSEQ aspires to build best practice for the specific needs of your business. These systems provide the opportunity to expand opportunities and future-proof current delivery of products and services. Quality training of staff will mean that QMS and NDIS standards are adhered to beyond achieving certification.

 

  • Quality Management Systems – policy, procedure and practice

  • The new NDIS quality requirements

  • The key stages in the NDIS audit process

  • The NDIS Practice Standards

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